With the High Turnover Which Characteristic Employment

The highly turnover rate of employees in tourism, hospitality and event organisation, which is a serious issue concerned by every company, is defined as company’s employees leave their job at a relatively high rate in certain industry. High turnover can result from various numbers of issues of employee which may ignore or neglect by certain company in a certain extract (e. g. dissatisfaction of work, overload work, emergence of competitors, poor management etc).But what is the main reason that caused high turnover in certain industry is that organisations fail to realize the importance of engaging and motivating employees. They tend to assumed that this action is such a waste of time and it is more important to focus on employee’s performance. There are few factors that caused high turnover which can be listed out. Firstly, over burden of work may causes dissatisfaction among employees. They tend to think that they are doing a double or even triple job, but they only ge t a single salary which is underpaid.Moreover, it is common for a professional to know the benefits of equivalent positions. Thus, to fulfil the needs and wants of an individual, one will look for a job with a better salary and consumption and as a result leave the current organisation. Besides that, for an extended of time, some may feel tired of working in a boring and uninspiring job positions which would lead them to change job which is more attractive and challenging compare to the previous organisation.

Physiological life-long process Essay

Aging primarily is a physiological life-long process, starting at conception and ending with death (Kart, 1994). Persons grow old whether they like it or not. These changes, both positive and negative, place demands on the aging person’s abilities to cope with and adapt to new life situations. It is a challenge for any given society to assist their aged in coping with the new life situations they are facing. Unfortunately, the rapid social changes taking place in society do not always lend themselves toward helping the elderly meet the demands of their life situations. For one, the attitude toward this population is not helping them cope with it as well. According to historian Fischer, 1977 in Doress-Worters & Seigel, 1994), the old is regarded as useless, unattractive, and unwanted especially in the west. Acknowledging these realities of aging, the current research has been undertaken to study the experience of subjective well-being of senior citizens of Gladys Spellan. This shall be from the point of view of their administrators, particularly on their views on well being and the factors that influence it. Objectives / Outcomes This study therefore, will strive to achieve the following objectives: 1) Understand the experiences of the senior citizens of Gladys Spellman in the home for the aged from the perspective of their administrators: a) Their understanding or idea of well-being b) And the components of well being and factors that influence it. I personally chose this topic because I believe that as more and more elderly are placed under institutionalized care in contemporary society, a study such as this is needed to explore this phenomenon. It would shed light into the subjective lives experiences of the aged from an administrators’ view point. This would also contribute to the literature in this area and serve as groundwork for further studies in this area. This study will explore the subjective well-being (SWB) of the elderly in Gladys Spellmen who opted to live in an institutionalized set up or in a home for the aged by choice. The following framework will be used as a guide in the study: Method The first step in the research was the gathering of secondary data that are pertinent to the current topic, collating literature on the concept of well-being, indicators of the cognitive and affective components, and the factors which contribute towards it. A case study will be used in the current study, focusing on Gladys Spellmen Specialty Center. A semi- structured interview guide has been used in gathering primary data from the administrators of the institution. Interviewing. All the interview sessions with administrators will be one-on-one or individual interviews, for which the researcher has jotted down notes. A session with the participants lasted about 45 to 90 minutes,sometimes with a break in between or without it. The personal information sheet will be completed before or after the interview session with them. The researcher will take down notes while interviewing which shall be thematically analyzed. References Kart, C. S. (1994). The realities of aging: An introduction to gerontology (4th ed. ). Boston: Allyn & Bacon. Doress-Worters P. B. , & Seigel, D. L. (1994). The new ourselves growing older. Women aging with a knowledge and power. New York: Simon & Schuster.

Gulf Carriers Destabilise Alliances

With much ceremony, Qatar Airways became the first of the large Sulfated c aeries to enter a global airline alliance by joining Enroll, led by American Airlines and British Main. Ways. Sign up now â€Å"Becoming a member Of Enroll is one of the most significant landmarks in Qatar Airways' history,† declared Kafka AH Baker, the airline's chief executive. This move highlights how the fastenings, steamrollered Gulf carriers – E emirates Airlines, Edited Airways and Qatar Airways – are no longer viewed with universal hostility by western airlines.First is our new essential daily email briefing of the best stories from across the web But Emirates and Edited are unlikely to be joining one Of the three global aril en alliances – Enroll, Steam and Star Alliance – in the near future. These two carriers, based in D baa and ABA Dhabi, respectively, are pursuing their own partnerships – actions that are destabilize Eng the alliances and could play an inf luential role in reducing the importance of these groups.The alliances were established in the 1 9905 because foreign ownership rules often prohibited carriers room combining via crossbred mergers. Even the biggest carriers knew they could not fly to all big cities, so airlines formed alliances that in effect bolted their networks together to offer destinations worldwide – notably to business travelers. These alliances were supposed to be clubs that looked after their respective interests, but last year Santa – a founding member of Enroll -? sent showplaces through the industry by agreeing to form a fare aching partnership with Emirates.Founded in 1985 and now flying to more than 130 destinations with the world s largest fleet of wideband passenger jets, Emirates has inflicted financial pain on longhand carriers in the US, Europe and Asia – include inning Santa. But the Australian carrier is hoping the collaboration with Emirates will play a key role in restorin g its international pop orations to profit. At the heart of the partnership is a icosahedra that gives Santa passengers a much greater choice of routes between Australia and Europe, the Middle East and Africa because they can fly on Emirates' jets.

Business and Marketing Management Essay Example | Topics and Well Written Essays - 2000 words

Business and Marketing Management - Essay Example The company has a unique model with retailing and distribution operations. The company also has the "Inchcape Fleet Solutions" that is the UK's largest independent leasing company and it is managing a fleet in excess of 53000 cars. The company's vision is to be the most customer-centric automotive retailer group. According to them the cutting edge in the services industry is the quality of service provided to the customers. They believe that consistent provision of quality services increases loyal customers and also helps them achieve their financial and industrial targets. The company has 208 retail outlets and 85 distribution sites all around the world, each boasts of superiority and excellence in service. The company's strategy is simple and that is to focus on customer service and operational excellence to strengthen their business. They have four crucial elements to support their strategy. First are their people, since they believe that people and human resources are of prime importance to any businesses success. Second is performance management, since they have set the "best in class" gold standards to achieve excellence in performance. Third is their technology and service infrastructure, since they aim to improve the infrastructure to reduce cost and time in order to focus more on customer satisfaction. Lastly, is efficient allocation of capital in order to make good use of growth opportunities. They aim to work within the 7 P's namely; product, price, promotion, place, people, process (customer satisfaction) and physical evidence. Their strategic priorities are to strengthen their existing core business and expand in potential markets. Situation... The company’s strategy is simple and that is to focus on customer service and operational excellence to strengthen their business. They have four crucial elements to support their strategy. First are their people, since they believe that people and human resources are of prime importance to any businesses success. Second is performance management, since they have set the â€Å"best in class† gold standards to achieve excellence in performance. Third is their technology and service infrastructure, since they aim to improve the infrastructure to reduce cost and time in order to focus more on customer satisfaction. Lastly, is efficient allocation of capital in order to make good use of growth opportunities. They aim to work within the 7 P’s namely; product, price, promotion, place, people, process (customer satisfaction) and physical evidence. Their strategic priorities are to strengthen their existing core business and expand in potential markets. Situation Analysi sInchcape is very much capable of expanding their business in potential markets and also to strengthen their core business. Their main focus is operational excellence and their activities include retailing and distribution. Customer satisfaction is essential to them since they are aware of the fact that customers can easily switch to their competitors. In order to support their vision that is to become the most customer-centric automotive retailer group, the company has been consistent in investing in dealership premises.

Managing services and Experiences Assignment Example | Topics and Well Written Essays - 2250 words

Managing services and Experiences - Assignment Example nvolves catering for the emotional aspect of product purchase, that is, providing a client with what they are not likely to achieve physically such as gifts, rewards and discounts. Nando’s is home to the legendary flame-grilled peri-peri chicken. Born of humble beginnings in Johannesburg in 1987, the restaurant boasts of the yummiest chicken you will ever taste. My visit to the restaurant was a moment I will live to cherish for a longer period in my life. The experience was not only awe-inspiring but full of lessons i would never have learnt elsewhere. Right from the moment I set foot, the atmosphere is inviting, the receptionists welcoming, and the view, exquisite. The restaurant is not only elegant, the dà ©cor exquisite, the smell of delicacy invigorating but also has one of the best service-customer policies. At Nando’s I wanted to inquire a little more on what they do to attract classy customers, keep them satisfied but also highly maintain the standards of the place. I was lucky to learn a recipe of the famous â€Å"peri-peri† chicken, grab a meal and also keep the menu. Other than that, I learned that the management was reputable, courteous and equally hospitable. This is why the executive staff manager gave me a chance to learn (interview) from the restaurant. At the reception, I was directed to a vacant place and no sooner had I settled did I receive a copy of the menu and given time to make my choice before the maitre d’ returned to serve me. This, amongst other policies such as decency, respect and loyalty are some of the virtues that the restaurant prides in. Not only does the dining restaurant guarantee customer retention but also creates such a hospitable environment that makes you yearn for your next visit. Clearly the concept of CEM has well been absorbed into the business and its no doubt there will always be customers checking in. Thai massage is a spa that specializes in ancient-style massages. Developed in thailand, the business has

Menu project Assignment Example | Topics and Well Written Essays - 750 words

Menu project - Assignment Example chopped fresh seeded red chili 1 bunch of fresh basil with its leaves picked and stalks chopped 2 cloves 1 tablespoon of coriander seeds 1 teaspoon of freshly ground black pepper ? cup red wine vinegar ? cup of soft brown sugar Sea salt Directions Place the vegetables, ginger, chili, basil stalks, olive oil, coriander seeds, cloves and garlic in a saucepan. Stir the mixture often while cooking in moderate heat for 10 to 15 minutes until it softens, seasoning these mixtures with a pinch of salt and the pepper. Add the tomatoes and 1? cups of cold water and bring this to boil, gently simmering it until it reduces almost half fold. Add basil leaves and using a hand blender, whiz the mixture before pushing twice through a sieve. Put this sauce in a pan and add the vinegar and sugar. Heat the pan allowing the mixture to simmer until it thickens. The seasoning can then be corrected to taste. The now ready ketchup (see Appendix I) will then be introduced to jars and allowed to cool before t ightening the lid. Store the ketchup refrigerated for up to six months. Ingredients Comparison This homemade ketchup contains no artificial ingredients or preservatives. All the ingredients are natural. Even Heinz tomato ketchup is made of natural ingredients but uses them in their processed form (Heinz, 2013). Additionally, in both tomato ketchups, vinegar has been used as the tenderizer. Even so, it would be important to note that its tomatoes come as concentrate and not in the natural form as harvested from the farms. The production of tomato concentrate involves artificial processes and preservation that could therefore nullify the claim against incorporation of artificial ingredients. Most of the other ingredients including onion powder and garlic powder would also have undergone processing hence affirming the reservation on naturalness of Heinz tomato ketchup ingredients. The homemade tomato ketchup largely depends on the tomato for flavoring though pepper and coriander also p lay an important role in flavoring. On the other hand, Heinz tomato ketchup includes various undisclosed natural flavorings in addition to the undisclosed spices. Comparison of Eating Quality Both the homemade and Heinz tomato ketchups have almost the same viscosity. Even so, the homemade ketchup has a rougher texture and tastes salty due to the salt used as preservative (Williams, 2011) than the Heinz ketchup whose smoothness is even and tastes more artificial. The Heinz variant appears deep red more than the homemade tomato ketchup which tends to appear more of orange (see Appendix I and Appendix II respectively). This appearance could vary greatly depending on the kind of tomatoes used, with very ripe tomatoes giving deeper color than the slightly ripe ones. Whereas the color of Heinz tomato ketchup remains stable over its shelf life, the homemade tomato ketchup seems to fade in color over time. The shelf life of homemade tomato ketchup kept in normal clean containers would be 3 months and 6 months if kept in sterilized containers, both refrigerated (Hornby, 2009). The Heinz tomato ketchup on the other hand has a shelf life of up to 15 months. Conclusion Homemade tomato ketchup gives the assurance of the naturalness of the ingredients noted to have medicinal value such as celery noted to be an

Sales Management Essay Example | Topics and Well Written Essays - 1250 words

Sales Management - Essay Example Sales ethics has received a great amount of attention and care since sales persons are required to demonstrate at their best at all times. Sales ethics is deemed as an oxymoron but this is not really the case. Ethics and sales management are inter-linked because the sales people are responsible for maintaining ethical and moral obligations which would form the basis of success in an organization. This is also dependent on the sales management regimes where focus is on making sales through proper measures and undertakings. This paper shall study the basis of sales ethics being an oxymoron or otherwise, however the emphasis is on understanding that sales ethics can bring in the results that are envisaged of it in the long run. Ethics – Defined Before moving ahead any further, it is of paramount significance to comprehend that ethics shall always take into consideration the moral ground or the real basis through which actions and behaviors are done. This is indeed something that goes down well with the stakeholders and finds the best way to move forward with them. Ethics shall always comprise of the different ways and means through which behaviors are measured and actions are gauged. What exactly are the Sales Ethics Understandings? The ethical discussions within the quarters of sales come about in an apparent manner when the talk of retailers and customers is done. This is because they are the ones for whom the entire process of sales is carried out. It is the philosophical study related with the moral value of conduct of the human beings as well as the very rules and principles which form the covering behind the same. Sales ethics is all about decision-making, as it decides the good and the bad under the aegis of making a sale or devising strategies to induce sales. It is a fact that sales ethics deals with the norms that come directly under the ethical bases as dictated by any society of the world1. The only difference however from the ethical debates is that there is more business related inputs in sales ethics than in any other place. It would be correct to state that the sales ethics is being governed by morality within business more than anything else. It is for this reason that sales ethics is the talk of the town as far as the business circles are concerned. The topic of sales ethics is receiving a lot of attention these days because it has meant so much for the business regimes. They have focused a great deal on the incorporation of sales ethics within their business processes, actions and behaviors. Comprehending the True Role of Sales Behavior Specifically speaking, sales ethics is derived from the sales management organizations which are doing their best to remain clean from a business standpoint. Their activities are being closely judged by employees, the stakeholders, other competitors and indeed the entire related industrial realms. For this matter, sales ethics holds a lot of significance for the business under consid eration because it pinpoints the basis of growth and development for an organization in terms of its ethical manifestations2. No matter how large or small the decisions are with regards to the business, the sales ethics premise receives criticism as much as applause if there is less or more ethical incorporation within the related realms. For this reason, sales ethics is now being seen as the most contemporary form of sales behavior which is on the round these days. It has to its credit quite a few instances which have been discussed by business management gurus and professionals within their working circles. Sales ethics is for the benefit of all concerned – the company, the employees and the customers in essence. It is always a good endeavor to have as much

The Role of Social Institutions in Society Essay

The Role of Social Institutions in Society - Essay Example In some societies, however, the educated are viewed with mistrust. Regardless of the view others have of education and educated individuals, it cannot be denied that formal education influences values in a society relative to the importance of material culture, the acceptance of unfamiliar or opposing values from other cultures and the importance of self reflection. Formal education is often the mechanism where the rules concerning social behavior and expression is taught in a society. An interesting aspect of education and social transmission of values that could be tested would be the ability and willingness of people to work cooperatively in a group to accomplish an unfamiliar task. The experiment could be designed so that groups of individuals would be paired with other individuals with similar educational experiences and level of attainment. Measurements could be made to see if there were different levels of cooperation between groups of different educational attainment levels. The scientific method starts off with a scientific question that needs answered. A hypothesis is formed that can be tested. An experiment is devised that will isolate the variables the scientist hopes to study. As the experiment is conducted, data is compiled.

Financial and Strategic Planning1 Coursework Example | Topics and Well Written Essays - 500 words

Financial and Strategic Planning1 - Coursework Example The current liabilities in 2011 decreased significantly by 0.54. This means that the institution’s ability to convert its services into cash has reduced in 2011. The working capital is a ratio that indicates whether a given company is in a position to cover its short term debt by purely using its short term assets. This is obtained by obtaining the difference between the Current Assets and Current Liabilities. The institution’s working capital is significantly positive. However, the working capital reduced from 2010 to 2011. This means that even though the company is able to pay off its debtors in the short-term, they are more prone to bankruptcy in 2011 than in 2010. The debt/equity ratio is a measure of a given firm’s leverage. It essentially gives the amount of the processes and procedures that are financed by liability and that financed by the shareholder’s equity. It shows a company’s financial position relative to debtors and shareholders. The institution’s leverage indicates that in 2011 the institution adopted a more aggressive debt financing technique for its growth. This may potentially lead to the institution realizing volatile earnings owing to the increase in interest as a result of an increase in debt. This is evident in the fact that even though the institution has adopted a more aggressive debt financing approach, revenue reduced from $1,500,000 in 2010 to $1,300,000 in 2011. This raises concern as debt is increasing while revenue is reducing, bringing down the financial position of the institution relative to its debt. This also considerably reduces the institution’s credit rating, lowering the institution’s ability to seek debt financing in the

Homer - The Odyssey Essay Example for Free

Homer The Odyssey Essay It is surprising that Odysseus, a master of stratagems, can also be reckless and impulsive? Throughout the Epic, The Odyssey, Odysseus is determined to be a survivor and return to Ithaca with a status appropriate to his own sense of excellence. Odysseus is not going to make any suicidal heroic stands on the battle field and refuses to compromise a very narrow sense of integrity. On the contrary, he is ready to use any stratagem to get home. Odysseus lies, accepts insults, disguises himself, represses his emotions and even conceals his true identity in order to get through his journey. Odysseus is impulsive and reckless. The Epic, is only the story it is due to Odysseus being a character of impulse and recklessness. He creates opportunities for events and challenges and also the opportunity to return home as a heroic icon. Odysseus was surely a master of stratagems. Cunning, strong, skillful, courageous and patient. The King of Ithaca, leader of his people. He was both these things before he departed for Troy. Although he was a great king, admirable, and resourceful, at times Odysseus was also reckless and often acted impulsively. The roles of being a hero and a leader were always implied. In a search for glory and glamour Odysseus sought out danger, mocked death and ways prepared to accept an honorable death. He also risked the lives of his men. This was most evident in the Cyclopes saga, where Odysseus persisted in entering and remaining in the cave despite the pleas of his men to take what they could before the giant returned. He chose to be too greedy, because of his actions six of his men died. Odysseus could not resist the temptation of boasting to Polyohemus who had blinded the Cyclops, again despite the pleas of his men. Not knowing what he was playing around with, not just his life but the lives of his crew as any one of those boulders could have struck the vessels and destroyed the lot of them. Later, Eurylochus was to refer to this episode with the Cyclops when he virtually attempted suicide by resisting Odysseus plan to take the whole crew back to Circes palace. Why are you looking for trouble going to Circes palace, where she will turn you into pigs? We have had all this before, with the Cyclops, when our friends found their way into his fold with this foolhardy Odysseus. It was the mans reckless folly that cost them their lives(Homer 1991, book 10, line 430) There was a lack of trust between Odysseus and his crew at times. Odysseus lack of leadership and recklessness was clearly pointed out on the island of thrinacle. The crew broke their oath and disobeyed Odysseus commands about eating the cattle of Hyperion. This incident underlined their weaknesses and Odysseus iron will and self control-but also showed the limitations of his leadership. On the other hand, there is evidence of care and concern by Odysseus for his crew. He was a man of stratagems but at times acted purely on impulse which resulted in consequences that only made himself look reckless. A man who clearly had the ability to lead by example, as a king and military leader, he had the inspiration, confidence and loyalty. This is seen throughout the text many times. On his journey, though, circumstances were somewhat different, the individualism and egotism of the hero as well as his failure to communicate effectively on several occasions created distrust. A man of tremendous courage, although he made those impulsive decisions he did care for his crew. Without Odysseus being this character there would be no story, and The Epic probably would not exist today. This man was chosen to be a king and a leader of a crew for a reason. He may have gotten a little caught up in the glamour and glory at times, however he was appointed leader and king by the gods above. If the crew had been just as impulsive as their leader, and followed his commands then they to would have returned to Ithaca with their leader.

China And Western Countries Etiquette Differences Cultural Studies Essay

China And Western Countries Etiquette Differences Cultural Studies Essay China is a state of ceremonies since the ancient times while western countries also have their own etiquettes. With the coming of economic globalization period, negotiation becomes the most common and useful activity day by day. In international business negotiations, two or more parties, which are belong to different countries, come together to discuss mutual interests and conflicts. Successful business negotiations certainly bring more benefits and further development to both parties. However, in the real life, etiquette differences will result to some cultural conflicts, even lead to negotiations failures. In order to study how etiquettes influence on business negotiations, this paper uses the method of contrast and analysis, compares Chinese and western business negotiation practice in detail, discusses the impact of etiquette differences on international business negotiations, and puts forward some useful suggestions on the process and strategy of negotiation. [Key words] Reception Etiquette; Difference; Business Negotiations; Impact I. Introduction 1.1 The Purpose of the Study The success of business activities begins with agreements reached between corporations. An satisfactory agreement requires effective business negotiations. Negotiation is a basic human activity and is such a process involving kinds of interpersonal communication activities that takes place at the verbal, nonverbal, situational contextual levels. In a single culture environment, the negotiation process is more predictable and accurate, as negotiators do not have to concern with challenges of languages and cultural differences. Individuals having the same cultural backgrounds tend to display common patterns of thinking, feeling and reacting in line with their cultural heritage. However, there are more challenges in international business negotiations. International business negotiations are ones where the negotiating parties belong to different cultures and do not share the same ways of thinking, feeling, and behaviors. The whole negotiating process is generally more complicated becaus e cultural norms may undermine effective communication. As above, international business negotiation is not only the communication and cooperation in the field of economy, but also among world cultures which have great impact on such kind of negotiations. In fact, conflicts over goals and procedures of negotiations are often intensified by cultural differences. Etiquette, as one part of culture, if its differences are not well understood or dealt with can be serious barriers to successful international negotiations. The greater the cultural difference, the more likely barriers to communication and misunderstanding become. Hence, learning and understanding etiquette differences between the negotiating parties are really conductive to the success of intercultural negotiations. Chinese culture is different from western culture in terms of beliefs, values, lifestyles and world perspective, so negotiations failures often occur due to great differences of these two cultures. In an international business environment, negotiators with an understanding and respect of cultural differences, will have large advantage at the bargaining table. Thus, the author tries to focusing research on the impact of etiquette differences on conflict management styles in sino-western business negotiations and makes a comparison of the different conflict resolution styles commonly found in Chinese and Western cultures. In brief, the purpose of this thesis is to identify etiquette differences between China and western countries, providing suggestions for the international business negotiations, which can help to reduce unnecessary failures of negotiating and accomplish desired agreements. 1.2 The Organazation of the Study This paper consists of five parts. Part 1 introduces the purpose and the organazation of the study. Part 2 gives a general understanding of etiquette and negotiations, which providing a foundation for further study and explores core factors of Chinese and western etiquette. Part 3 points the influence of etiquette on international business negotiations. Part 4 puts forward some suggestions for international business negotiations. Part 5 is the conclusion. This paper keeps pace with the times and is of great practicability. This is the significance of writing the thesis. There are various factors that have impact on international business negotiations such as international economic factors, political environment, pluralism of legal system, culture and etc. The paper combines the material of language and culture with the material of business negotiations, which illustrates the idea of doing research from a multi-disciplinary perspective. The thesis presents a comprehensive review of theories on etiquette, bushiness. II. Differences of Etiquette Between China and Western Countries 2.1 Definition of Etiquette and Negotiation Generally speaking, etiquette refers to the use and communicative occasions, which is a form of showing respect and friendly. Bisiness Etiquette is a code of conduct which must be respected in business dealings(Jin Zhengkun, 2005). It is a kind of art, which shows an elegant picture of life. With the globalization of the whole world, there are more and more communications between western culture and Chinese culture. As everybody knows, cultures between China and western countries are almost different. There are etiquette differences between the two cultures in the respects of reception, greeting, banquet, presenting gifts and so on. In international business negotiations, etiquette is one of the key factors to be concerned. There are different kinds of definitions of negotiations. It may be understood as a process of two or more parties combining their conflicting points of view into a single decision of mutual interest(Wang Guanfu Su Yurong, 2001: 38). Common interests and conflicting interests are two basic elements of negotiations. Negotiations parties must have common goals, or there would be no need for negotiations. Conflicting interests refer to some of preferred outcome is better for one party. In business negotiations, conflicting interests may include payment, distribution, profits, contractual responsibilities, quality and so on. 2.2 The Differences of Shaking Hands and Forms of Address Shaking hands is a usual way in communication. In western countries, people will not necessarily shake hands, just a smile and say hello to others. But in China, even it is the first time they meet, shaking hands is also considered as a basic courtesy. There is no much restriction to shake hands in China while the western countries have certain etiquette. For example, between men and women, woman should be the first person to reach out and shake hands. If the woman has no meaning to shake hands, the man can only nod and bow; between old and young, the young people should give the hand after the old; between the superior and lower levels, the superior should give the hand first; between the host and guest, the person who should first give the hand is the host. Handshaking should be paid attention to watching each other, and take off gloves; otherwise they will be regarded as impolite. In western culture, people can call each others name directly(Austin, 1962: 30), without paying attention to the age, position and seniority. They regard this form of address as a way of showing intimate and close relation(Austin, J. L, 1962: 31). However, in Chinese culture, the position in the family hierarchy and the professional posts are very important. You can not directly call a persons name whose position is higher than you; otherwise people would think you are very impolite. In addition, Confucianism has the strongest influence on the daily lives and business cultures in China. One important doctrine of Confucianism is its teaching on respect for hierarchy and age. The Chinese language has a large vocabulary used to distinguish people in terms of age. The family name plus occupation linked title is popular form of address, such as Professor Wang, Doctor Li. The age difference of the same generation and the difference between paternal and maternal relationship are reflected i n kinship address terms in Chinese but not in English. The table shows the relationship of English and Chinese kinship. 2.3The Differences of Greeting Greeting behaviour are important tools for establishing and maintaining social relationships. Differences in English and Chinese greetings are remarkable. The western people usually use Good morning/ afternoon/ evening? How do you do? Nice to meet you. How are you doing? Hello Hietc. to greet other people. Have you eaten yet? Where are you going? Where have you been? When Chinese people extend greetings to each other, they always ask like this. This is a Familiar greeting way for Chinese people but no other meaning. In Chinese etiquette, this kind of greetings is taken as attitudinal warmth and care toward others instead of inquiring others personal matter. However, these questions make the western people puzzled, even misunderstanding(Goffman, E, 1967: 48). For instance, Have you eaten yet? they may misunderstand you are inviting him to dinner. Where have you been? They may think you are inquiring about his privacy and response you with Its none of your business. 2.4 The Differences of Banquet Chinese table manners occupies a very important position in Chinese peoples lives. They believe that eating is not just the physical needs, but also important social experience. Therefore, it is very important to grasp some knowledge of Chinese dining etiquette, whether you are the host or merely a guest. In Chinese table manners, the guests seated on the seats first. Chinese food dishes include chopsticks, dishes, spoons, bowls and so on. Chopsticks are the main food dishes. When use chopsticks to take food, several problems should paid attention as follows. First, do not lick the chopsticks whether there is food on them or not. Second, when talking with other people, it is necessary to put down your chopsticks, do not waving your chopsticks when talking. Third, do not put chopsticks on food upright, because it is only used for sacrificing. Fourth is strictly the function of chopsticks. Chopsticks are used to take food only. It is very rude to clip teeth or take something else but not the food.Sometimes, when taking food with chopsticks, spoon can also be used to support, the main role of the spoon is to scoop. You should put the spoon on your plate if you do not use it temporarily, do not put it on the table directly, or make it in the food. After taking food with the spoon ,you sho uld eat it immediately, or placed it on your plate, please remember that do not put back to the original place. And if the food is too hot to eat, please not to use the spoon to scoop or boast the food, you can put the food in your own bowl first, and wait for a while to eat. Do not put the spoon into your mouth or lick it again and again. When finish eating, chopsticks should be putted on the table neatly the bowl by the right side, all of the guests can leave only after the host indicates. You cannot leave with dropping your chopsticks after finishing your meals(Yangliu, Tian Dandan Yuan Fushan, 2008). The western people are likely to have a banquet in their own houses, which are different from Chinese etiquette. The guests should reply the invitation before attend the banquet. On formal dinner, a male clerk stand by the gate to help a guest to take off jacket. The host and hostess greets a visitor in the hall and expresses welcome. The guests always arrive late ten to fifteen minutes to let the hosts to prepare adequately, which is another difference from Chinese etiquette. In Western-style banquet, the hostess always enters dining room in the last time. In fact, the hostess is the true host in the banquet, acting the most important role first and last in the banquet. The guests always notice her activity, lest miss appearance. After the banquet begins, when each dish comes up, guests also follow the hosts action. The guest cannot refuse any dish. If the guests do not like some food, they may take less as far as possible. The tableware of Western-style food is knife, fork and dish. People use the right hand to hold a knife and left hand to hold fork. Do not change knife and fork when eating. Knife can be used as cutting food and fork can be used at feeding(Song Guoshuang Jiang Wenjing, 2008). In Western-style food banquet, take what course, distribute drink what wine, and deserve to use what mug are very strict. Western-style banquet often use seven kinds of wine and every dish should catch up with a kind of wine. Cold meats or choice seafood cup often follow spirited wine with spirited goblet. In deputy dish, people drink the claret with drink claret cup. Entree follows bubbly with bubbly cup and the desert follows Port with wine-cup. When dining, people should be quiet and dont make sound. The sound like burp and chew can be regarded as discourteous behavior. When the banquet ends, the host stands up first and announce the end of the banquet. The female guest leave place first. No matter be to leave banquet or take ones seat, male guest should help female guest to pull chair. The guests cannot hastily leave. However, they should wait for the hostess to see the visitors off. 2.5 The Differences of Presenting Gifts Presenting gifts is an important form of interpersonal communication. Both Chinese and westerners pay attention to presenting gifts to others, but there are some differences between them. First of all, it is the differences of gift. The Chinese attach importance to the practical value of the gift. For example, they may send quilt or household appliances to the new couple. The Chinese people also think highly of the price of the gift, so some people will leave the price label with the gift. In the reality, Chinese people like to present gifts with high prices due to their face or other compelled reasons. However, the westerners always send gift like a bunch of flowers or a bottle of wine. They attach the importance to the feeling of receiving gifts, not the gift itself. Generally speaking, they neither present too expensive gifts nor too cheap gifts but pay attention to the gift packaging. Even it is the very common gift, they will use color paper packaging with ribbon bandage to make it perfect as an expression of their deep friendship. When accept the gifts, Chinese usually politely refused at first, they regard it as a politeness. After they accept the gifts, they will not open the gifts when the givers still stay nearby. However, the westerners accept gifts with no decline, they express their gratitude to the givers and praise the gifts after accept them. They believe that praise the gift is the same with praise the givers. When you get a gift, sometimes you open it immediately, or the giver may think its rude if you dont open(George Y. Tang, 2006: 68). III. Influences of Etiquette Differences on International Business Negotiations 3.1 Influences of Business Negotiations During the Whole Steps Business negotiations should be mutually beneficial. There is no conclusive victory and a successful business negotiation is that each part is winner. Business negotiation should be a process that is based on the needs of two or more parties, to seek the best interests. During the process, each part is eager to meet the needs directly or indirectly. However, the opponents needs must be taken into account so that business negotiation can be successful. What strategy a successful business negotiator usually uses is making the opponent as a friend. First, the negotiators, the identity of the other negotiators and duties should be ensured before negotiation. Second, we should prepare the topic, content and progress well, and make plans, objectives, and negotiating tactics. Then, negotiating room should also be arranged, using rectangular or oval-shaped table, and the seat facing the door is for the respect, which should be given to the other side. Negotiators must also have good quality. Dress should be clean and formal. Men should clean beard up, wearing a suit and tie. Women should not be wearing too sexy. The first impression between negotiating parties is very important, and it is as much as possible to create a friendly, relaxed atmosphere during a negotiation. Self-introduction should be natural. Asking questions should be polite. After the introduction, choose a topic that both sides have interests to talk about. A short greeting can create a mild atmosphere. Negotiating movements also play a major role in negotiation atmosphere, for example, when you look at the opponent, you should look into the eyes to make the other feel concerned. Gestures should be natural, avoid cross-arms at the chest, for it is extremely arrogant and rude. At the beginning of negotiation the most important task is to find out the others bottom line, and it is necessary to listen to the others speaking seriously, giving careful observation of the behavior and expression, and providing appropriate responses, so it is not only to understand each others intentions, but also to show respect and courtesy. In the signing ceremony, all people involved in the negotiations of the two sides must be present. The two sides also have helping sign people, standing beside their own representatives, and the rest stand behind their respective party representatives. Helping sign people should help open the documents and point out the position where to sign. Representatives from both sides sign on owns document first and then exchange to sign on others document. After the signing, both sides should stand up, exchange the text, and shake hands with each other, congratulating successful cooperation. Other members should give warm applause and congratulations(Wang Fei, 2007). 3.2 Different Attitudes to the Time Orientation of Negotiation Time in China is a lifetime commitment, and no long-term or short-term errors will be made through hasty and hurried decisions. All Chinese know the Confucian proverb Think three times before you act. They tend to do more than one thing at a time. Not being hasty is a sign of wisdom and sincerity. These sayings reflect the different time orientations. Sequential time stresses involvement of people and completion of transactions rather than adhere to a present schedule. As China has a history that dates back thousands of years, the Chinese find it normal to take a long-range view of events and are less likely to be rushed when they face decisions. Negotiators usually stress the process rather than how long it takes to get there. So they may make concession until the last minute of negotiations. Therefore, more Chinese negotiators prefer slower negotiations than western negotiators do. According to Chiness cultural characteristics, in the business negotiations, Chiness people focus on talk about the principles first and then talk about the details, while westerners emphasize talk about the details first and avoid discussing about the principles. This difference often leads to communication difficulties in the West. Western negotiators are not adapt to such negotiations way, and the rusult of the negotiation is often more to help the Chinese negotiators(Wang Min, 2008). A basic assumption of western negotiation is that the faster that money or goods change hands, the greater the increase in value and the larger the profits. The western negotiators want to make a deal quickly, then the next. Short-term transactions are valued. They are known for their speed and strive for getting through the content of the negotiations as efficiently as possible. They always seem to be in a hurry and under pressure for results. Most westerners have very low tolerance for extensions a nd postponements. They welcome innovation and change and have less regard for past social or organizational customs and traditions. 3.3 Different Etiquette Culture reflections of Chinese and Western Negotiators Different cultures have different etiquette. In hierarchical cultures, social status implies social power. Social inferiors are expected to defer to social superiors. Most Chinese people in subordinate positions are happy to place their trust in their superiors. They tend to feel that those above them in the hierarchy are truly their superiors and are looking out for their welfare from a broader perspective and a greater base of experience than they could themselves. Status brings with it great responsibility to do what is best for ones subordinates. Those in positions of power are expected to use that power responsibly and to advance the interests of all those in their collective. Chiness people focus on the respect and humble, that respect the senior and know how to give way to maintain the social order of hierarchy from top to bottom. For example, when meeting each other, they often used the title of old character. In the junior and subordinate are usually respect the views of their superiors and did not dare to express their personal views. While in the West, the Renaissance praised peoples value, the revision of equality is deeply rooted among Westerns, there is no significant difference between people and people(Cheng Yuanfang, 2008). The westerners believe that all people have the right to success in life. They treat others as equals when communicating. They do not attach great importance to the place of birth, family or other backgrounds. They find it is easier to interact with each other when there is at least the illusion of equality among members of the group. Western culture minimizes status differences and values equality over hierarchy and social class. They are proud of the equality nature of their society and assume that all people will appreciate being treated as equals. In ancient China it had been put forward the concept of family, patriarchy existed long-term, while everyone should treat in the national interest as the starting point. In essence, people should maintain the emperor state. Today is also based on the principle of collectivism. In addition to call them but also should add Ge or Jie, which as regards unity and harmony. In the West, the Renaissance was started with individualism as the core and promoted personal freedom and independence. This individualism has permeated into the political economic, cultural and other aspects. It is generally non-interference in other peoples business, particularly in age, marriage, family, income, religious and other aspects. General when they meet there are just some the most basic hello How are you? In the UK, people often talk about the weather when meet. In China, what are you going to do Did you eat? These are regarded as interference in other peoples privacy in the West(Cheng Yuanfang, 2008). The westerners pay more attention to I rather than we. Individualists often prefer to put forth their own efforts and to be judged on the basis of these personal efforts. In terms of business negotiations, western negotiators tend to be more self-motivated and their business relationship is based on self-interest. The consequences for international negotiations are that negotiators from high-power-distance cultures may need to seek approval from their supervisors more frequently, and for more issues, leading to a slower negotiation process. à ¢Ã¢â‚¬ ¦Ã‚ £. Suggestion to Effective Negotiations 4.1 Respecting and Reconciling Etiquette Differences In international business negotiation, negotiators should respect the etiquette of the opposite side in the first place. Respect is most effectively developed once people realize that most cultural differences are in themselves, even if they have not yet recognized the differences. For example, westerners often think that the Chinese are mysterious, even unreliable. They never know what Chinese are feeling or thinking and Chinese always say yes, even when they are negative about something. Then, in order to reach an agreement, they ought to reconcile the etiquette differences. In a word, a person is characterized by his own ways, and there is nothing good or bad, noble or humble when one is talking his own features. However, once he is in a culturally diverse circumstance, one should be flexible. Being flexible means that negotiators should be ready to change their way of attitude when required. To change ones way or attitude has nothing to do with giving up ones principles or standards for business. In fact, such a change is only for solving the problem or for building up some business relationship. People need to acquire the skills that will allow them to respond to various conditions. For example, behaving in an informal manner when encountering a culture that employs an informal style or speaking softly instead of loudly when talking with people who use a subdued communication pattern (Chaney, L. H. Martin, J. S, 2000). In this sense, patience is an important attr ibute required for modern business people. Because they are in the business of creating wealth and value, negotiators need to share the values of buying, selling, of joint venturing, of working in partnership. It would be wiser for international business negotiators to take a neutral attitude when contacting people with various cultural backgrounds and deal with business in a professional way. In order to better reconcile cultural differences,a good negotiator should keep in mind the following tips: There are no specific values or behaviors that are universally right. They must be flexible and accepting of differences in values, beliefs, standards and mores. Only in this way can they do a successful negotiation. 4.2 Conversing Etiquette Differences Chiness and Westerns negotiators, are not only to stand on their own perspective of looking at the problems, but also to stand in the others position to consider, namely, empathy. Empathy means in the negotiations use more from the other sides points of view, understand each others negotiating style, negotiating tactics, interests, preferences and interests of their best point. For example, the U.S. negotiators like to talk directly about the specific provisions. The Chinese negotiators have to adjust their overall after the first part of thinking and negotiation strategies, specific provisions from the beginning, finally talking about general principles. For example, at the beginning of negotiations, the U.S. negotiators always on the details, start with the Chinese negotiators, who, if trouble with their negotiations on the details, the negotiations not only very efficiency for the United States that will make sense of the Chinese side on their mode of thinking and pattern of negot iations to respect and thus they will respect Chinas number of the corresponding negotiations different from their own. In this way, the relationship between the two sides will move toward a win-win, harmonious and friendly direction. In addition, the Chinese negotiators in the negotiations with the United States should behave directly, honest, resolute. The language in the negotiations, we have to be straightforward, and have a pragmatic way to politely discuss issues or calmly argue, avoid using terms such as may be perhaps or similar ambiguous answer. Language should be firm and polite, can say must will definitely when instead of should. When can not be accepted, you must clearly tell the other side, do not shy, or still hold partly concealed(Zhou Guiying, 2007). Try to anticipate differences so that they can take advantages in intercultural negotiations. Be aware of cultural difference when encountering them and not make negative attributions about counterpart. Be careful of unchecked cultural assumption and do not impose cultural bias on the counterparts. Be Prepared for diffuseness in concern about punctuality, logic process and legal process. Be more flexible and adaptable when encounter conflicts. Be given more power to make decisions individually. To establish a warm, personal relationship with the counterparts. Get to know them even before negotiations. Avoid ethnocentrism to ensure the effective intercultural communication in negotiations process. Be patient. Hasty will almost certainly mean unnecessary concessions. à ¢Ã¢â‚¬ ¦Ã‚ ¤. Conclusion With the rapid development of economic globalization and the prosperity of international business, international business negotiations are on the dramatic increase. However, negotiation is influenced by a set of variables, such as the nature of the initial problems and the general context of the negotiation. Culture is one of the most important factors which cannot be neglected. Etiquette is one part of culture which plays a very important role in the internetional business negotiations.When all negotiators are from the same culture, reciprocity reinforces culturally normative negotiation behaviors. When negotiators are from different cultures,reciprocity may help negotiators adjust their strategies to each other. Chinese culture is different from western culture in terms of beliefs, values, lifestyles and world perspective, so negotiations failures often occur due to great differences of these two cultures. In an international business environment, negotiators with an understanding and respect of cultural differences, will have large advantage at the bargaining table. Shaking hands, forms of address, greeting, banquet and presenting Gifts between Chinese and Western countries shows the differences etiquette in internetional business negotiations. Business negotiation should be a process that is based on the needs of two or more parties, to seek the best interests. During the process, each part is eager to meet the needs directly or indirectly. Therefore, in an international business environment, negotiators with an understanding can decide large advantage at the bargaining table. Thus, the purpose throughout this thesis is to examine the experiences of business negotiations between Chinese and western from the perspective of etiquette differences. Regarding the etiquette differences even the cultural differences, it is necessary to put forward some suggestions in the international business negotiations. The opponents needs must be taken into account so that business negotiation can be successful. In international business negotiation, negotiators should respect the etiquette of the opposite side in the first place. Both Chiness and Western negotiators should use more from the other sides points of view, understand each others negotiating style, negotiating tactics, interests, preferences and interests of their best point. In short, as the global economic integration deepening, business competition becoming more and more intense. In the internetional business, due to the impact of Western cultural differences at the negotiating table with their respective negotiating style shows a great difference. Therefore, understanding the differences between Chinese and Western business etiquette will help us find constructive channels of communication and make the full use of the advantages and overcome some of weaknesses. Try to manage the negotiation process, grasp the direction and progress of the negotiations, which is both Chiness and Western negotiators should be attention.

Operations Management Competitiveness At Loreal Company

Operations Management Competitiveness At Loreal Company Operation management is the business function that plans, organizes, coordinates, and controls the resources needed to produce a companys goods and services. Operations management is a management function. It involves managing people, equipment, technology, information, and many other resources. Operation management is the central core function of every company. This is true whether the company is large or small, provides a physical good or service, is for profit or not for profit. Every company has an operations management function. Actually all the other organizational functions are there primarily to support the operations function. Without operations, there would be no goods or services to sell. The marketing function provides the needed capital. It is the operations function, however, that plans and coordinates all the resources needed to design, produce, and deliver the merchandise to the various retail locations. Without operations, there would be no good or services to sell t o customers. The role of operations management is to transform a companys inputs into the finished goods or services. Inputs include human resources, facilities and processes, as well as materials, technology, information. Outputs are the goods and services a company produces. LOreal is one of the leading cosmetics companies in the world. It has already been operating a Citrix terminal server farm for several years. However, by early 2004, the tried and tested manual installation practiced by the administrators had reached its limits, leading to instability in the system. LOreal was able to fully automate the installation of its terminal servers and thus considerably increase the stability and its IT infrastructure. LOreal beauty products with the range of cosmetics stylings products for men and women. LOreal has developed activities in the field of cosmetics, concentrating on hair colour, skin care, sun protection, makeup, perfumes and hair care. LOreal is active in the dermatological and pharmaceutical fields. Role of the Operations Managers Some people (especially those professionally involved in operations management!) argue that operations management involves everything an organisation does. In this sense, every manager is an operations manager, since all managers are responsible for contributing to the activities required to create and deliver an organisations goods or services. However, others argue that this definition is too wide, and that the operations function is about producing the right amount of a good or service, at the right time, of the right quality and at the right cost to meet customer requirements. Operations managers are responsible for managing activities that are part of the production of goods and services. Their direct responsibilities include managing both the operations process, embracing design, planning, control, performance improvement, and operations strategy. Their indirect responsibilities include interacting with those managers in other functional areas within the organisation whose roles have an impact on operations. Such areas include marketing, finance, accounting, personnel and engineering. Operations managers responsibilities include: Human resource management the people employed by an organisation either work directly to create a good or service or provide support to those who do. People and the way they are managed are a key resource of all organisations. Asset management an organisations buildings, facilities, equipment and stock are directly involved in or support the operations function. Cost management most of the costs of producing goods or services are directly related to the costs of acquiring resources, transforming them or delivering them to customers. For many organisations in the private sector, driving down costs through efficient operations management gives them a critical competitive edge. For organisations in the not-for-profit sector, the ability to manage costs is no less important. Decision making is a central role of all operations managers. Decisions need to be made in: designing the operations system managing the operations system improving the operations system. The five main kinds of decision in each of these relate to: the processes by which goods and services are produced the quality of goods or services the quantity of goods or services (the capacity of operations) the stock of materials (inventory) needed to produce goods or services the management of human resources. Operational strategy The operational side of marketing refers to the day by day tactics of how to manage things like advertising, pricing, and so on. It is just the same with operations. Operations strategy looks at the long-term issues of how to manage the resources which produce products and services. The more operational subject of operations management looks at the more detailed and shop floor issues of designing, planning and controlling, and improving the resources which produce products and services. Operations strategy is concerned with the specific decisions which shape and develop the long-term direction of the operation. Think of content as the building blocks of an operations strategy. The process of operations strategy refers to the procedures which are used to formulate operations strategies. It is the way we go about the activity of devising strategy. Think of operations strategy content as what the LOreal is deciding to do and process as how the LOreal has made that decision. The market requirements perspective starts from the commonsense notion that any operations strategy should reflect what the LOreal is trying to do in its markets. Companies compete in different ways, some may compete primarily on cost, others on the excellence of their products or services, others on high levels of customer service, others on customising their products and services to individual customer needs, and so on. The operations function therefore must respond to this by providing the capabilities which allow it perform in an appropriate manner to satisfy the requirements of its market. In some ways this is a translation task because the techniques and language used by marketing managers to understand the requirements of markets are different to the language and techniques used by operations managers to manage their productive resources. LOreals goals and objectives LOreal USA is the leading beauty company in America, which develops and manufactures haircare, haircolor, skincare, color cosmetics and fragrances. Our distribution network of salons, mass market, specialty and department stores makes us the most comprehensive beauty company in the U.S. We offer exciting positions, flexible development paths and outstanding rewards that will give your career a whole new look. The LOreal Sales Education Coordinator (LSEC) is an employee of Salon Centric, a wholly owned subsidiary distributor of LOreal USA. Salon Centric is a leading and rapidly growing national wholesale distributor of professional products to the salon and beauty industry. This position will be responsible for the development, management and execution of all education strategy and efforts within the assigned territory for the LOreal brands. Responsibilties: Coordinate and participate in monthly sales meetings. Coordinate and facilitate regional quarterly trainings and certifications. Development, presentation and management of Elite salons education plans. Facilitate trainings for new sales consultants and participate in training boot camp. Must work in alliance with the respective Prestige Account Manager in the achievement of the regions goals and objectives. Teach a minimum of 12 classes per month, facilitate hands on workshops and coordinate cluster classes. Presentation of LOreal world tour, academy programs and strictly business programs. Shadow and mentoring of new LOreal Sales Education Coordinators and LOreal Artistic Educators. Open new color conversions and retail doors for Serie Expert, Texture Expert, Homme product lines Responsible for the delivery of strategic education classes, events and programs. Coordinate communication flow between key partners including LOreal Professionnel, SalonCentric and the customer. Provide support for salon specific events promotions. Conclusion In a nutshell, LOreal is one of the leading cosmetics companies in the world. They are very innovative and invest a lot of money in research and development. Products are positioned in high-priced segment because of their quality. They offer well coordinated products for different target groups. To keep their strength alive they have to observe their competitors. It is a very flexible development paths and outstanding rewards that will give your career a whole new look. LOreal will benefit from the end of destocking, easier comparison base and increased innovation.For next year, a return to 4% growth would require to keep a high single digit growth momentum in the Rest of the World and to return to low single digit growth in developed market, which we feel is a realistic assumption. However, most of it will be offset by a negative forex impact based on current rates.

Free Affirmative Action Essays - Black Americans Need Affirmative Action :: affirmative action argumentative persuasive

Black Americans Need Affirmative Action      Ã‚  Ã‚  Ã‚  Ã‚   Affirmative action has been the subject of increasing debate and tension in American society. The debate has been more emotional than intellectual, and has generated more tension than shed light on the issue. Participants in the debate have over examined the ethical and moral issues that affirmative action raises while forgetting to examine the system that has created the need for them. Too often, affirmative action is looked upon as the remedy for a nation once ill with the virulent disease of racial discrimination. Affirmative action is, and should be seen as, a temporary, partial, and perhaps even flawed remedy for past and continuing discrimination against minorities in the American society.      Ã‚  Ã‚  Ã‚  Ã‚   Perhaps the biggest complaint that one hears about affirmative action policies aimed at helping Black Americans is that they violate the 14th Amendment of the Constitution and the Civil Rights laws. The claim is that these programs distort what is now a level playing field and bestow preferential treatment on undeserving minorities because of the color of their skin. While this view seems very logical on the surface, I contend that it lacks any historical support and is aimed more at preserving existing white privilege than establishing equality of opportunity for all. Just looking at the history of this country should provide a serious critique to the idea of a level playing field. Since the birth of this nation, Blacks have been an enslaved, oppressed, and exploited people. Until 1954, when the Supreme Court handed down Brown v. Board, Blacks were legally pushed to the margin of society where many were left to dwell in poverty and powerlessness. The Brown decision removed the legal impediments that had so long kept Blacks deprived of the educational necessities. It merely allowed Blacks to enter the arena of competition. Without the deconstruction of white power and privilege how can we legitimately claim that the playing field is level?      Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  In fact not using affirmative action will only accomplish the continued exclusion of Black Americans from participation within American society and thus further ingrain stereotypes   Another reason that affirmative action confuses me, is because the discussion is always limited to race and gender based affirmative action policies. What about year after year the athletes that are admitted to all the colleges and universities

Who Wants To Be Next In Line :: essays research papers

WHO WANTS TO BE NEXT IN LINE? In Greek words translated as I obey actually mean I get myself persuaded. For a man there is perhaps always something a little shameful about obeying someone – as if allowing yourself to be persuaded is a thing a warrior or hero would be embarrassed to find himself happening to him. The common goal of the Periclean Age was to establish a nation that was built on freedom and beauty, however the methods by which to achieve such a democratic state were and continue to be as individual as the people residing in Greece. Pericles (493 BC – 429 BC) was a statesman of Athens, Greece during this time of political exploration and expansion. He led the Athenians to remain extremely proud of their city and like all statesmen his words had an extremely influential impact on the appetite for progress of the democracy. An example of such an oral masterpiece is the address he made after the first battle with opposing Grecian city Sparta. This civil war in Greece had created chaos and sparked worry in the Athenians. Pericles’ Funeral Oration was a reminder to them. The great speech was a pep-rally to restate the original reason for which they were fighting; to honor the noble soldiers that died while they were free and to boldly request the people honor such fine men by following in their footsteps. It was the main purpose of this speech, to remind Athenians what their loved ones had been dying for in the battles with Sparta. Pericles wanted to instill national pride in the city along with a zest to fight for Athens and fight for her boldy. The oration reminds Athenians of their greatness because of the fact that they, as warriors, had more to fight for: they have more to lose because they live in freedom. Pericles was extremely proud of the nation that he lived in. His speeches were filled with motivation to instill justice in Athens by praising the people. He persuaded the people of Athens to join him by keeping faith in the maturiy and development of the state. â€Å"Choosing to die resisting, [Sparta] rather than to live submitting, they fled only from dishonor, but met danger face to face; in one brief moment, while at the summit of their fortune, they escaped from fear and embraced their glory.† Pericles’ Funeral Oration. With this attitude, Pericles made it conceivable that this was the way towards a bright future.

Racial Discrimination in American History Essay

Racial discrimination contaminated the entire nation since its very inception. Racial tensions and problems remained a major dilemma of American history. Stanley M. Elkins’ illustrative work Slavery; A Problem in American Institutional and Intellectual Life illustrated the psychological effect of harsh pattern of slavery. He says that in the South brought into being a typical Negro personality that was commonly known as Sambo. Sambo denotes to a personality prototype that was characterized by childlike behavior. This infantilism (as Mr. Elkins calls it) was a result of absolute negation of individual rights and ultimate powerlessness. He further compares it with Nazi concentration camp, where harsh treatment and absolute powerlessness over every action had reduced the Jews to infantilism. Although American history is littered with example of racial discrimination at the social and governmental level but following example manifests different facets of American racial problem. Louis Hughes (1897) depicted pernicious kind of racial discrimination in his autobiography â€Å"Thirty Years A Slave; From Bondage to Freedom† when wrote that slave whipping was a not only a punitive measure but it was also done a business. He wrote; Whipping was done at these markets, or trader’s yards, all the time. People who lived in the city of Richmond would send their slaves here for punishment. When any one wanted a slave whipped he would send a note to that effect with the servant to the trader. Any petty offense on the part of a slave was sufficient to subject the offender to this brutal treatment. Owners who affected culture and refinement preferred to send a servant to the yard for punishment to inflicting it themselves. (pp 8-9) Dred Scott case (Scott v. Sandford, 60 U. S. (19 How. ) 393 (1856). ) has its peculiar importance in the racial history of America. Scott sued in federal court to be affirmed free. A divided Supreme Court (7/2) ruled out his sue petition as declared that he had not right to sue in federal court because he was not a U. S. citizen. Chief Justice Roger Taney wrote the majority opinion. Taney based his ruling on the actualities that free blacks were not citizens because blacks were often debarred from militia service. Taney and his allied counterparts further based their decision on the assumption that original American social community included only those â€Å"who, at that time [of American independence], were recognized as the people or citizens of a State, whose rights and liberties had been outraged by the English Government; and who declared their independence, and assumed the powers of Government to defend their rights by force of arms. † (Dred vs. Scott. ) Whatever were the legal and constitutional intricacies involved in the decision, this ruling made mockery of the American values of freedom, equality and fraternity. This decision further produced a huge chasm between the white American and Blacks that still exists and haunts the American society more than ever in various sophisticated forms and shapes. Residential segregation is common today as it was in the early days of American society as Blacks reside in underdeveloped and underprivileged ghettos. The sole reason for that is that economically they are not well off to buy a house in some good residential area or at least rent it. Until the first half of the 20th century, many trade unions routinely debarred blacks from membership; segregated schools were common in many cities across America. Within the armed forces, for example, blacks served in segregated units or, in the case of the Navy, were virtually excluded. But optimism grew and struggle for an affirmation action continued. Another important moment came when Supreme Court awarded separate but equal status to Afro-American in Plessy vs. Ferguson (1896). Justice Henry Brown wrote the majority decision: â€Å"That [the Separate Car Act] does not conflict with the Thirteenth Amendment, which abolished slavery†¦ is too clear for argument†¦ A statute which implies merely a legal distinction between the white and colored races — a distinction which is founded in the color of the two races, and which must always exist so long as white men are distinguished from the other race by color — has no tendency to destroy the legal equality of the two races†¦ The object of the [Fourteenth A]mendment was undoubtedly to enforce the absolute equality of the two races before the law, but in the nature of things it could not have been intended to abolish distinctions based upon color, or to enforce social, as distinguished from political equality, or a commingling of the two races upon terms unsatisfactory to either. † Justice John Harlan manifested great prudence in his dissent note. He wrote; â€Å"Our Constitution is color-blind, and neither knows nor tolerates classes among citizens. In respect of civil rights, all citizens are equal before the law†¦ In my opinion, the judgment this day rendered will, in time, prove to be quite as pernicious as the decision made by this tribunal in the Dred Scott case†¦ This did not end the Black plight as Racialism was not only institutional but psychological and it crept into the very intellectual and psychological level of American whites. Sociological patterns i. e. values and traditions, were established in way to nurture hatred for the colored people. Palton (1954) is of the view that American racialism has two major manifestations; employment and housing. He provides a detailed and first hand accounts of this housing discrimination. He depicted how white community outcasts those whites who tried to sell the property to colored people. He elaborated that these white Realtors are not motivated by any altruism but financial gains are the only factors that compels them to sell their property to Black community. He writes; In 1934 the Federal Housing Administration regarded itself as a business organization, and regarded Negro occupancy as harmful from a business point of view. In 1937 it actually published a model race-restrictive covenant. In the words of Mr. Loren Miller, of Los Angeles, one of the most powerful Negro fighters against the covenant, â€Å"the FHA sowed race-restrictive covenants through the country far and wide. † The FHA dropped the model covenant in 1949, and declared it would no longer insure loans in new developments where there were covenants. . . . (Paton, 1954) Parton further asserted in 50s that â€Å"By now I assume that it is an incontrovertible fact that segregation is dying† but subtle forms of discrimination continued. Although state and federal laws hankered after an equal status for colored people but institutional and social practices presented a different scenario i. e. dichotomy of values in idea and real world. Roosevelt (1943) has raised certain fundamental questions about same problem i. e. the ideals for which civil war was fought and the practical attainment of those ideals. In that war we succeeded in establishing our unity. We would be one nation and not two and we said that all the people in our nation should enjoy equal rights and privileges, but in our hearts we never really believed what we said. (Roosevelt, 1943) Same views were depicted by Birmingham Sunday, a song by Richard Farina when four children were murdered in Sixteenth Street Baptist Church in Birmingham. It says; On Birmingham Sunday the blood ran like wine, And the choirs kept singing of Freedom. (Carawan, 1990) The Montgomery Bus Boycott was a socio-political protest against the policy of racial segregation and discrimination campaign in the public transport service of Montgomery city, Alabama in 1955. It lasted for one whole year starting at December 5, 1955 and ending at Decenmer21, 1956. The sentiments of the Afro-American community were cooled down by a United States Supreme decision that declared segregation in public transport as unconstitutional. The Montgomery Bus Boycott cast deep imprints U. S. history and equipped the Black leadership with an impetus to carry on their civil rights struggle. It had implications that reached far beyond the desegregation of public buses. Luther King established himself as the leader of a national stature. The protest boosted the Civil Rights Movement and created a mass awareness about the struggle of Afro-American community and highlighted their pathos and miseries. It further provided confidence to the Black people that they can win their rights by constant struggle. In the words of King: â€Å"We have gained a new sense of dignity and destiny. We have discovered a new and powerful weapon—non-violent resistance. † Another manifestation of racial discrimination existed in the armed forces. Afro-American community remained a vital part of U. S. Armed forces and participated in every war the United States fought on domestic and/or foreign soil. But it is also a fact that Afro-American soldiers remained a part of segregated units and were tasked to do unskilled donkey work. In the perspective of World War II, President Truman issued an Executive Order 9981, which consented â€Å"equality of treatment and opportunity for all persons in the armed services without regard to race, color, religion or national origin. † This pronouncement was great but black servicemen continued to come across profound discrimination. Much like the wider American society, the U. S. armed forces observed plentiful racial incidents in the 1960s. The Camp Lejeune Incident is one of them. Camp Lejeune Marine Corps camp in Central North Carolina and housed about 42,000 military personnel. In late 1960s, 14% of troops stationed at the camp were Afro-American.. On the horrible night of July 20, 1969, racial tension aroused â€Å"when a black marine attempted to cut into a white dancing with a black woman marine†. (U. S. Government Printing Office, December 15, 1969). After one and half hour, a white army personnel entered the club and shouted that he had been attacked by a mob of Afro-American marines. This sparked the whole situation and within next half an hour 15 Black marines injured and one, Corporal Edward E. Blankston, was dead of massive head injuries. Another such incident is The U. S. S. Kitty Hawk Incident. All these incident provides a comprehensive and brief synopsis of racialism in American history but it remains a fact that although there are various individual achievements on the part on black Americans like Christina Rocca and Colin Powell hold important role of Secretary of State; Clarence Thomas held the highest judicial authority but discrimination in many forms is also a central part of the African American experience. Joe R Feagin in his book â€Å"Racist America; Roots, Current Realities And Future Preparations† describes clearly that â€Å"systematic racism is about everyday experience†¦Black American and other people of color often experience the world differently from White Americans†¦Ã¢â‚¬  This is true in every aspect of African-American life. References Alan Paton, â€Å"The Negro In the North,† Collier’s, 29 October 1954, 70–72, 74–75, 77, 79–80. Amending Interstate Commerce Act (Segregation of Passengers), Hearings before the Committee on Interstate and Foreign Commerce, House of Representatives, 83rd Congress, 2nd Session, May 12–14, 1954. Washington, DC: U. S. Government Printing Office, 1954, 39–55. Burns, Stewart. Daybreak of Freedom: The Montgomery Bus Boycott. The University of North Carolina Press. 1997 Carawan. Candie. Sing for Freedom: The Story of the Civil Rights Movement through its `songs. Bethlehem. 1990. pp. 122-123. Committee on Armed Services, House of Representatives, Inquiry into the Disturbances at Marine Corps Base, Camp Lejeune, North Carolina,. on July 20, 1969 (Washington, D. C. : U. S. Government Printing Office, December 15, 1969), p. 5056. Elkins, Stanley. Slavery; A Problem in American Institutional and Intellectual Life. University of Chicago Press. 1959. Feagin, Joe R. Racist America : roots, current realities, and future reparations. New York : Routledge, 2000. Hughes, Louis. Thirty Years A Slave; From Bondage to Freedom. Milwaukee. South Side Printing Company. 1897. Justice Henry Billings Brown, â€Å"Majority opinion in Plessy v. Ferguson,† Desegregation and the Supreme Court , ed. Benjamin Munn Ziegler (Boston: D. C. Heath and Company, 1958) 50-51.

Prince Shotoku

Prince Shotoku Prince Shotoku was born on February 7,572. Prince Shotoku was a member of the imperial clan and took the throne after Empress Suiko’s reign. He was also known as Prince Umayado, Prince Kamitsumiya. Prince Shotoku was the son of Emperor Yomei. He was the second son born to the Emperor. When he was very little, he read a lot of books and he became very smart. Because of his intelligence and mind, Emperor Yomei decided that his second born son would make a good prince and future emperor. Prince Shotoku came into power in 593.Shotoku was inspired by Buddhist teachings, and wished to form a centralized government in his ruling era. Prince Kamitsumiya created and formed Japan’s first Constitution, also known as the Seventeen- Article Constitution to have rules for officials to be more worried about political affairs. He also wanted to spread Buddhism throughout Japan and build temples and much more to spread around the world. Prince Shotoku believed in Buddhism and followed all of the Buddhism to reach paradise and be a good Emperor.He was a very intelligent ruler with all of his thoughtful ideas and plans, he brought Japan to its Golden Age. He allowed his people to believe that he was a good ruler and could bring peace and harmony into Japan. After his years of ruling, he has turned Japan into a powerful aristocracy, and also noble families also held high positions in the government. â€Å"All men are influenced by partisanship, and there are few who have wide vision. † – Prince Shotoku From February 7, 572- April 8, 622

The Barriers and Drivers of Sustainable Transport Management in the University of Hertfordshire

â€Å"An exploratory survey of the barriers and drivers of sustainable conveyance direction in the University of Hertfordshire† Abstraction This research examines the drivers that encourage Sustainable travel in the University of Hertfordshire, it besides looks at the barriers faced by the University in accomplishing a successful rate of sustainable travel among the staff and pupils of the University. The research looked at the average split of both staff and pupils between 2002 and 2013, and tried to understand the grounds for the high per centum in the usage of individual tenancy vehicles as a primary manner of transit. The research besides studied the travel forms of members of the university proposing barriers that may hold influenced the usage of sustainable manners of conveyance. The research eventually highlights the future marks of the University of Hertfordshire to cut down auto usage and increase more sustainable signifiers of transit and besides suggests ways to cut down auto individual tenancy auto usage in the University. Table of contentsIntroduction and Background†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..4Sustainable Transport†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦4Drivers and Barriers to Sustainable Transport †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦ 5Methodology†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..7Consequences †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦.8Discussion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦ 12Conclusion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦.13References†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..14Introduction and BackgroundOver the past few decennaries, the term ‘sustainability’ has become rather omnipresent and has been used in our day-to-day lives, in the building, power and energy, economic, conveyance and agricultural sectors etc. The term which is defined in the Oxford lexicon ( 2014 ) as ‘the ability to be maintained at a certain degree can be said to be a planning construct which constitutes something of a revolution as it has become the accelerator for persons and organisations round the universe who are making the greatest societal alteration of our clip ( Edwards, 2005 ) . Goldman & A ; Gorham ( 2006 ) , province that following the Brundtland Commission study in 1987, planetary attending refering sustainable development has increased, faculty members and policy authoritieshave tried to use the construct in urban and metropolitan conditions. Sustainable development has demonstrated a lasting and persuasive impression as it directs policy in a distinguishable, natural way, while keeping the ability to set to new issues, economic, societal and technological conditions ( Goldman & A ; Gorham, 2006 ) . In this reappraisal, the chief focal point is on sustainable transit and the challenges encountered. The University of Hertfordshire is based in Hatfield, in the county of Hertfordshire and has about 27,725 pupils including more than 2,000 international pupils from over 85 different states, 2358 staff and a turnover of more than ?230 million. The University has a figure of sites beyond College lane and de Havilland which are the two chief campuses. These sites are ; Bayfordbury, Angerland Park and Ride, Bio Park, The Field Centre, College lane North, Meridian House, Titan Court and MacLaurin Building ( UH 2020 Estates Vision, 2011 ) . 1.1 Sustainable Conveyance Harmonizing to Black ( 2000 ) , composing about sustainable conveyance has become slippery because there are changing positions on the definition of the term, he states that in accomplishing sustainable transit, the conveyance sector would utilize renewable resources at a gait that does non excel the gait at which the resources are renewed, it would utilize non-renewable resources in a mode non transcending the rate of development of alternate resources ; and the degree which the conveyance sector releases pollutants is less than the capacity of the environment to absorb them. Sustainable travel is a cardinal issue within the University sector, hence as portion of the sustainability Programme the demand to undertake the effects of travel of both staff and pupils has been acknowledged ( Cardiff University Travel Plan, 2012 ) . It is in this position that Hensher ( 1998 ) states that bettering public conveyance is a manner of contending the lifting rates of traffic congestion, the decrease in the quality of the air and planetary heating. In his research, Black ( 2000 ) points out that there are assorted issues environing sustainable conveyance. The first facet of sustainable conveyance is how 97 % of the conveyance sector depends chiefly on crude oil which is a resource that is limited, secondly he talks on how sustainable travel is focused on the environment and as such trades with pollution including the high degrees of nursery gases being emitted into the ambiance which increases the wellness hazards of people shacking in urban parts, the writer so goes farther to state that the environmental component of sustainability is â€Å"a double edged sword†that will non merely harm major countries of human life but will besides damage the lives of the coming coevalss. Third Black argues that the conveyance system has a job of traffic congestion affecting both nomadic congestion and stationary congestion whereby there are limited parking infinites. Due to the addition in the population of staff and pupils in the higher instruction sector over the past decennary, the impact of commutation has become the largest a University has on the environment ( Tolley, 1996 ) and as such should non be taken for granted. The form of auto usage in Universities match that of wider society and are perchance made worse by the alterations in the higher instruction sector itself. The rise in the figure of pupils that ain autos can be said to be likely caused by the addition in the admittance of mature pupils while there is a deficit of available residential adjustment on campus ( Tolley, 1996 ) . 1.2 Drivers and Barriers to Sustainable Conveyance In today’s society there is a sense of societal and economic promotion attached to the ownership of autos Hensher ( 1998 ) points out that there is an unsatisfiable demand for the ownership of autos. That governments are seeking to happen a balance between the assorted manners of conveyance, looking for ways of seting public transit into a place that reduces the auto dependence in urban parts. However, Davis ( 1996 ) draws attending to environmental rules and ends to command some of the challenges faced by sustainable transit. He argues that the well-deserved attending is now being given to parking ordinances as a really effective control step. Black ( 2000 ) besides highlighted that most of the methods for managing jobs of congestion on the main roads have no cost deductions to the driving public as they are demand direction techniques. Looking at some of the barriers to sustainable transit Zuniga ( 2012 ) stated that some of the barriers to active travel are distance, conditions and safety. Besides during a research carried out by Koetse and Rietveld ( 2009 ) , looking at the impact of clime alteration and conditions on conveyance, they stated that there is a decrease in the usage of bikes and an addition in auto usage as a agency of transposing during the winter season. The University of Leicester ( 2010 ) states that accepting and minimising the usage of dodo fuel will help the University in maintaining up with statute law, stakeholder’s increasing involvements, the of all time lifting monetary values of energy every bit good as aid the University to run efficaciously in a green economic system. The Higher Education sector has become a competitory sector, and Universities need to upgrade their installations to remain competitory and to be successful. This might do the travel forms of members of the Universities to alter, and the Travel program is of import in cut downing the effects caused by the alterations ( Bournemouth University Travel program 2013 ) From the literature above it is clear that it is of import to understand the drivers and barriers to the acceptance of sustainable conveyance, and this applies in any context, including workplaces such as Universities, and the University of Hertfordshire – hence this so sets the scene and principle for this survey. The aims of this research are as follows:To set up the current province of bing cognition and literature on drivers and barriers to the acceptance of sustainable conveyance.To garner and collate bing informations on conveyance forms at the University of Hertfordshire to help in placing the alterations in the primary manner of conveyance from 2002 to 2013 and set up future marks of the University to increase the usage of sustainable manners of conveyance.To place any possible drivers and barriers apparent in the form of bing informations sets.2.0 Methodology This research has looked at sustainable transit in the University of Hertfordshire, concentrating on the drivers and barriers of sustainability in the university.The research was carried out utilizing qualitative research methods, where secondary research was done and explorative research techniques were used. In transporting out this research, literature reappraisals and a professional audience were carried out. In the literature reappraisal, an geographic expedition of academic diaries, travel programs from other UK universities and professional web sites was done in order to set up the current state of affairs on the drivers and barriers of sustainable transit and how it affects the University sector in relation to objectives 1 and 2. Secondary information was collected from the University of Hertfordshire’s Travel program to acquire study consequences on the primary manner of conveyance of both the staff and the pupils of the University between 2002 and 2013. This was done in order to analyse the alteration in travel behaviour of both the staff and pupils of the University over the 11 twelvemonth period in relation to objective 2. Analysis was carried out on the extracted information, looking at the alterations in primary manners of conveyance and proposing grounds for the alterations. Besides information was collected to set up future marks of the University to increase the usage of sustainable manners of conveyance. Search cardinal words like ; sustainability, sustainable travel, sustainable conveyance in universities, green campuses and sustainable transit, were used in the hunt for relevant literature utilizing the university’s online library ( Voyager ) and Google Scholar. Forward and rearward mention seeking techniques were besides adopted. The research was mostly a desk-based survey pulling upon bing literature and informations. 3.0 Consequences In order to analyze the travel forms of members of UH, information was extracted from the UH Travel program of 2013-2018. A travel study is normally carried out between March and April bi-ennially and in 2013 all members of staff and the pupils were invited to take portion in the study. However merely 20 % of the staff and 1 % of the pupils completed the study. The consequences are as follows: Figure 3.1 Primary Mode of Transport for staff in 2013 From Figure 3.1 above, it can be seen that the most used manner of transit for members of staff in UH is auto at 69 % , and this involves members of staff that thrust to the University on their ain ( individual tenancy vehicles ) . The 2nd highest manner of transposing for staff is the auto sharing method which is much more sustainable than the remarkable usage of vehicles and this takes 8 % , both coach usage and walking portion about the same per centum of staff at 6 % . The per centum of staff that rhythm to the university is 5 % , while members of staff that commute by train are 4 % . The big per centum of auto usage amongst the staff may be due to assorted grounds including, the demand to transport work related points around, wont, distance from place to the university, holding multiple undertakings to accomplish within a individual trip etc. Figure 3.2 Primary Mode of Transport for staff between 2002 and 2013 In Figure 3.2 above, the usage of individual tenancy vehicles as a primary agencies of transposing amongst the staff has reduced from 82 % in 2002 to 69 % in 2013. The per centum of staff that use the coach as their primary signifier of transit when transposing to and from the University had somewhat increased from 5 % in 2002 to 6 % in 2013. There has been an addition in train usage among staff, which was 4 % in 2013 from 1 % in 2002 ; the per centum of staff auto sharing has besides experienced an overall addition from 3 % in 2002 to 8 % in 2013. Cycling among members of staff has besides increased from 2 % in 2002 to 5 % in 2013, nevertheless even though walking has fluctuated over the old ages between 2002 and 2013, it has remained the same at 6 % . The alteration in the travel form of members of staff may hold been due to either wellness grounds, fiscal grounds or due to the increased consciousness of sustainability in general. Figure 3.3 Primary Mode of Transport for pupils in 2013 Figure 3.3 above shows that walking is the most popular manner of transit for pupils of UH at 43 % , this may be because a high figure of pupils live in the residential adjustments provided by the University on campus and happen it much easier to acquire to their categories. However 31 % of pupils drive to the University on their ain which is every bit high, the per centum of pupils that commute by coach is at 14 % followed by the per centum of pupils that prefer to auto portion which is 5 % . Finally the per centum of Students that rhythm and those that commute by train is comparatively low at 3 % each. Figure 3.4 Primary Mode of Transport for pupils between 2002 and 2013 Figure 3.4 above indicates that walking which is the most popular signifier of conveyance among the pupils, addition by a sum of 13 % between 2002 ( where it was 30 % ) and 2013 ( 43 % ) . The usage of individual tenancy vehicles decreased from 38 % in 2002 to 31 % in 2013, besides the per centum of pupils that use the coach as their primary signifier of transit reduced from 19 % in 2002 to 14 % in 2013. The usage of trains as a signifier of conveyance among pupils has remained the same at 3 % , while auto sharing among pupils has increased over the same period of clip from 2 % in 2002 to 5 % in 2013. Finally there was a little decrease in the usage of cycling by the pupils from 4 % to 3 % between 2002 and 2013 severally. These alterations in the primary signifiers of conveyance to more sustainable signifiers may hold been influenced by the high costs of keeping personal vehicles due to the economic state of affairs or parking limitations by the university on pupils. 4.0 Discussion One of the chief benefits of placing the travel forms of the members of the University every bit good as the barriers faced by the University in cut downing the per centum of auto usage among both staff and pupils, is that it gives a more elaborate analysis on what primary manners of conveyance are more popular and besides gives an thought as to why these manners are largely used. From the research it can be deduced that some of the drivers of sustainable conveyance include ; authorities statute law, reputational benefits ( green image ) , fiscal benefits and environmental impacts. It can besides be said that some of the barriers of sustainable conveyance are ; unfavourable conditions, distance, societal position, safety and wont among others, these could besides be attributed to the University of Hertfordshire. However the University has made farther programs to cut down auto usage most significantly as other signifiers of transit are more flexible in footings of existent modal split. The University of Hertfordshire marks to cut down individual tenancy auto usage amongst members of staff from 69 % in 2013 to 60 % by 2018, besides to increase other manners of conveyance including auto sharing, walking, cycling and the usage of public conveyance from 31 % in 2013 to 40 % by 2018. For the pupil commuter journeys, the University aims to cut down individual tenancy auto usage from 22 % in 2013 to 20 % by 2018, and to increase auto sharing, walking, cycling and the usage of public conveyance from 78 % in 2013 to 80 % by 2018. In add-on the University purposes to accomplish a average split of 7 % for individual tenancy auto usage and 93 % for the usage of sustainable manners of conveyance for pupils populating in the residential subdivision of the College Lane Campus. 5.0 Decision The aims of this research were to set up the current province of bing cognition and literature on the drivers and barriers to the acceptance of sustainable transit, to garner and collate bing informations on conveyance forms at the University of Hertfordshire and set up future marks, besides to place any possible drivers and barriers apparent in the form of bing informations. Mentions Black, W. R. ( 2000 ) ‘Socio-economic barriers to sustainable transport’ ,Journal of Transport Geography,8, pp. 141-147. Daly, H. E. ( 1991 ) ‘Steady State Economies’ . Island Press, Washington, DC. Davis, A. L. ( 1996 ) ‘Promoting sustainable conveyance on England: rules and practice’ ,Journal of Transport Geography,4 ( 1 ) , pp. 67-70. Edwards, A. R. ( 2005 ) .The sustainability revolution: Portrayal of a paradigm displacement. New Society Pub. Goldman, T. and Gorham, R. ( 2006 ) ‘Sustainable urban conveyance: Four advanced directions’Technology in Society, 28, pp. 261-273. Goodwin, P.B. , Hallett, S. , Kenny, F. and Stokes, G. ( 1991 ) ‘Transport: the new realism’ ,Report to Rees Jeffrey Road Fund, Transport Studies Unit, University of Oxford. Greene, D. L. , Wegener, M. ( 1997 ) ‘Sustainable transport’ ,Journal of Transport Geography, 5 ( 3 ) , 177-190. Hensher, D. A. ( 1993 ) ‘Socially and environmentally appropriate urban hereafters for the motor auto Transportation’ ,Conveyance Policy,20 ( 1 ) , pp. 1-20. Hensher, D. A. ( 1998 ) ‘The instability between auto and public conveyance usage in urban Australia: why does it be? ’ ,Conveyance Policy,5, pp. 193-204. Oxford lexicon, 2014. Tolley, R. ( 1996 ) . Green campuses: cutting the environmental cost of transposing.Journal of Transport Geography,4( 3 ) , 213-217. Transport Research Laboratory, ( 1994 ) ‘Impact of Transport Policies in Five Cities’ PR 107, TRL, Crowthorne.